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Building and Estate Services

 

The Facilities Team is responsible for planned and reactive maintenance covering the following areas:

  • Electrical power supply;
  • Internal, external and emergency lighting;
  • Heating, ventilation, cooling and/or air conditioning systems;
  • Hot and cold water supply, including dripping taps;
  • External and internal building fabric;
  • Environmental control and monitoring.

If you need our assistance,  (for Trumpington Street) and west-site-maintenance@eng.cam.ac.uk (for West Cambridge) are the first points of contact for requesting any form of work, repairs or simply advice. All calls are logged on the Maintenance RT queue and a unique Maintenance Helpdesk number is issued to the requestor. The Helpdesk call is then answered by our in-house maintenance staff or escalated to our Landlord, Estate Management, if required. Once maintenance requests have been completed, the requestor will receive confirmation that the request has been completed.