The Facilities Team is responsible for planned and reactive maintenance covering the following areas:
- Electrical power supply;
- Internal, external and emergency lighting;
- Heating, ventilation, cooling and/or air conditioning systems;
- Hot and cold water supply, including dripping taps;
- External and internal building fabric;
- Environmental control and monitoring.
If you need our assistance at Trumpington Street, please fill out a Site Maintenance Request form.
For West Cambridge please speak to your reception team or building manager, or if you are not sure who to contact you can email west-site-maintenance@eng.cam.ac.uk.
These are the first points of contact for requesting any form of work, repairs or simply advice. All calls are logged on the Maintenance RT queue and a unique Maintenance Helpdesk number is issued to the requestor. The Helpdesk call is then answered by our in-house maintenance staff or escalated to University Estates Division, if required. Once maintenance requests have been completed, the requestor will receive confirmation that the request has been completed.